Infosys Limited said artificial intelligence has significantly reduced friction in the sales process for its Finacle banking suite, cutting the time and effort required to demonstrate its banking software solutions to potential clients by as much as 60-70 per cent.

Infosys Limited's AI services, which contributed over 8% of revenue last quarter and are growing at a double-digit sequential rate, could account for 20-30% of work within a few quarters and almost half in two to three years, CEO Salil Parekh said at the Bloomberg New Economy Forum 2026. Parekh said the business covering AI agents, coding and legacy modernisation is seeing huge demand, with about 80,000 of 300,000 employees on coding tools and plans to hire 20,000 graduates this financial year after hiring 20,000 last year.

Infosys Limited CEO Salil Parekh said high data centre and chip costs plus cheaper AI inference models pose risks to AI infrastructure investments and capacity utilisation. He said Infosys is already building AI agents for enterprise clients and developing methods to transition legacy technology, while stressing employee training and skilling as critical to delivering these techniques.

Infosys Limited Chairman Nandan Nilekani said demand for companies like Infosys is increasing and more work will come its way, rejecting predictions of AI-led disruption to IT services as disaster marketing.

Infosys Limited has collaborated with Anthropic to build specialised capabilities and co-innovate, reflecting a broader shift among Indian providers toward helping enterprises operationalise AI across complex environments.

Infosys Limited said it expects no material impact after the US government suspended it from the PERM green-card programme over alleged H-1B abuse, adding in an exchange filing that it welcomes working with the US Department of Labor, has invested in a strong US local workforce and innovation hubs, and remains committed to complying with applicable laws.

Infosys Limited was named by US Secretary of Labor Keith Sonderling among major IT firms to be suspended from a US programme allowing skilled foreign workers to gain permanent residency over alleged H-1B-related fraud.

Infosys Limited is directly affected by the GST Council's decision to remove the same-establishment restriction, so services for a foreign client delivered through its own branch abroad can qualify as exports and ease GST refund claims on inputs.

Infosys Limited terminated the contracts of hundreds of trainees last year as AI-driven automation disrupted India's $315 billion IT outsourcing business, with large IT services firms adding just 17 net employees in the first nine months of this fiscal year amid sharply slower campus hiring.