Star Health and Allied Insurance Company MD and CEO Anand Roy said the insurer, with around 30% share of the standalone health segment, is targeting 18-20% annual growth after turning around from Rs 150 crore underwriting loss to Rs 200 crore underwriting profit last year. He said Star Health and Allied Insurance Company, which is 97-98% retail, drives 70-80% of new business via agency and digital and about 60% from tier-II and tier-III cities, has exited large corporate business, supports General Insurance Council push for hospitals to follow Indian Council of Medical Research protocols, and said the National Health Claims Exchange could digitize claims like UPI once hospitals integrate.

Star Health and Allied Insurance Company Limited MD and CEO Anand Roy said hospitals should apply Indian Council of Medical Research treatment and hospitalisation protocols to all patients, not only Pradhan Mantri Jan Arogya Yojana beneficiaries, amid debate with insurers over standardisation. He said the General Insurance Council's August 3, 2026 advisory on fever and infectious disease admissions is a non-binding, evidence-based framework based on ICMR and Ministry of Health guidelines, and noted CII-led working groups are discussing standard treatment protocols. Roy also cited billing disputes, such as a Rs 1 lakh bill with Rs 80,000 paid, and pushed adoption of the National Health Claims Exchange to streamline claims.

Kotak Institutional Equities said Star Health and Allied Insurance Company Limited reported around 19% year-on-year gross written premium growth in July 2026, with retail health up around 22% and group business down around 41%, while its retail health market share moderated to 29.5% from 31.8% a year earlier.