The New India Assurance Company Limited is the only top-five general insurer already meeting the Insurance Regulatory and Development Authority of India's proposed two-year expense cap, with expenses of management at 23.3% under the proposed method versus 21.2% currently, below the proposed 25% limit.

The New India Assurance Company Limited has developed the Business Credit Shield Policy Shipbuilders to protect domestic shipbuilding projects under the Shipbuilding Development Scheme. The product was unveiled by the Ministry of Ports, Shipping and Waterways alongside ECGC Ltd's export-focused policy, with the central government to subsidise premiums and support insurers against shipyard claims.

The New India Assurance Company Limited was named by the Supreme Court among several insurance companies issued contempt notices for failing to appear or adequately explain non-compliance with earlier directions in motor fraud proceedings.